FREQUENTLY ASKED QUESTIONS

Below you’ll find an array of questions that most brides ask prior to starting their hunt. This will help you prepare for the entire process. Feeling a bit nervous and don’t know what to expect during the fitting? Read through our What to expect page to get an idea of what an IDINA Bride fitting is all about!


HOW FAR IN ADVANCE SHOULD I BOOK MY APPOINTMENT?

In order to ensure you’re not rushed with your decision making, most designers recommend shopping for a gown 9 to 12 months before your wedding date, and purchasing 6 to 10 months before, although the required lead-time can vary. Rush orders are available upon request, but keep in mind extra fees will apply. 


DO I NEED AN APPOINTMENT?

Most definitely. Our fittings are by appointment only and are recommended for brides on the serious hunt and ready to purchase their made-to-order gown. 

We encourage you to check our designer collection and our designers own websites to get an idea of the selection we have. Or visit us during our daily opening hours as a way for brides to come in without an appointment and get a feel for our aesthetic. 


IS THERE AN APPOINTMENT FEE?

Yes, we charge a $50 booking fee. The booking fee can be refunded if you cancel your appointment 48 hours prior to your appointment start time. Just make sure to email us a refund request via email so you can be refunded. Please note, cancelations and no-shows within the 48 hour window will be charged an additional $100 fee.


WHEN SHOULD I ARRIVE TO MY APPOINTMENT?

Right on time! Please refrain from coming in earlier than your scheduled appointment as we still may be with another bride. 


HOW LONG WILL MY APPOINTMENT BE? WILL THERE BE OTHER BRIDES PRESENT?

Appointments at IDINA are 1 hour long with a 30 min buffer, but rest assured that if we run over, we will happily schedule a second appointment with you to make sure you're taken care of.

If you’re not local to Seattle, let us know in advance so that we can accommodate a longer time with you. 

All IDINA bridal fittings are private. We currently have 2 bridal fitting rooms far away from each other so that your appointment still feels private and intimate.  


HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?

Up to 3 guests, trust us on this! As much as we would love to accommodate your full entourage. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your support crew under 3 and for our sake, so that we can comfortably accommodate everyone in our boutique. Of course if you plan to bring more guests, we will happily welcome them in!


WHAT SAMPLE SIZES ARE AVAILABLE TO TRY ON?

Our sample sizes range from a size US 2 to 14, but we have creative ways of fitting up to a size 18. 


DO YOU OFFER THE DESIGNERS FULL COLLECTION IN STORE?

As much as we would love to carry the full collection from each of our lovely designers, our collection is tightly curated for a more focused experience. If we do not carry the gown you are searching for, we may be able to request it. Email us if you'd like to inquire about a gown that we don't permanently carry in our studio: hello@idinabride.com


DO YOU HAVE A SELECTION OF OFF THE RACK GOWNS?

Most definitely! We have a huge selection of off the rack gowns that you can go home with the day of your appointment! We also have a few designers who offer very short turn around times to ensure you receive your dress in time for your big day!


WHAT IS A TRUNK SHOW?

A trunk show is when a designer sends their latest collection to our studio for one weekend only. It's still a private appointment for you in our studio, but with the chance of trying on pieces from the designer showcasing that weekend. This gives you the chance to try on gowns that we don't carry as part of our permanent collection. 

Check out our Trunk Show page to preview designers heading to IDINA soon! 


WHAT IS THE PRICE RANGE OF YOUR GOWNS?

Our gowns are made to order and range from $1,000 to $15,000 with the bulk of our gowns falling somewhere between $2,500 and $5,500. We encourage you to refer to our Designer pages to best understand the price ranges of each designer.


ARE ALTERATIONS INCLUDED IN THE COST OF A GOWN?  

Alterations are a separate cost from the purchase of your gown.


I DON’T LIVE IN WASHINGTON, CAN YOU SHIP MY GOWN TO ME?

Yes, we can ship your gown for a fee.


WHAT SHOULD I BRING TO MY APPOINTMENT?

We recommend bringing nude undies, spanx, nipple covers or a strapless bra for the best experience. We will provide shoes but if you have your wedding shoes and want to bring them along that is fine.


WHAT IS THE PROCESS OF PURCHASING A DRESS FROM IDINA BRIDE?

Your initial appointment will include a private tailored, one-hour dress up session with our stylist, where you will try on our gown samples. If you fall in love and decide to order a gown, we will take your measurements and place your dress order. At that point, we will require a 60% non-refundable deposit, with the remaining balance due when the dress arrives. Once the gown arrives, we will call you to book your alterations appointment with our seamstress for any final tweaks to make sure the gown fits to perfection.


AM I ALLOWED TO TAKE PHOTOS?

We encourage photos but only if taken by the sales associate. We want you and your party to enjoy the experience. We find that when multiple parties take pictures during the appointment it takes time away from the appointment and the experience. Plus we know all the best lighting angles and you will look fabulous in every picture.


HOW CAN I GET IN TOUCH?

We are a small team and are constantly in appointments. If you have any questions the best method of contact is email. Please email us at hello@idinabride.com and we will do our best to answer within the same day. You can also call us at (425) 412-3550.


WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards and cash. Please note we do not accept checks unless you plan to pay in full via cashiers check. Please ensure you have proper identification for credit card orders as we strictly check I.D. for every order. If you have someone else paying for your dress we recommend that they are present for the order or we can send them a direct link to purchase online.


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