FAQs

How far in advance should I begin dress shopping?
Timing is everything! Most designers recommend shopping for a gown 9 to 12 months before your wedding date, and purchasing 6 to 10 months before, although the required lead-time can vary. Rush orders are available upon request, but keep in mind extra fees will apply. 

How many bridal shops should I visit prior to IDINA?
Our recommendation is to visit at least 1 to 2 shops before us. Anything more and we find that our brides tend to get overwhelmed or confused on making a decision.

We also find that most brides enjoy leaving us as one of the last few shops to visit on their hunt for the dress. After seeing how similar styles are elsewhere, you'll find the dress shopping experience at IDINA to be quite refreshing!

Do I need an appointment?
Most definitely. Our fittings are by appointment only and are recommended for brides on the serious hunt and ready to purchase their made-to-order gown. 

Because we want to give you and your loved ones our undivided attention —we can only accommodate one appointment at a time.  For this reason we ask to please refrain from booking if you are still in the browsing stage. We encourage you to check our designer collection and our designers own websites to get an idea of the selection we have. Or visit us during one of our open houses that we schedule at least once every 2 months as a way for brides to come in without an appointment and get a feel of our aesthetic, as well as view the works of other local vendors we love to work with! 

When should I arrive to my appointment? 
Right on time! Please refrain from coming in earlier than your scheduled appointment as we still may be with another bride. 

How long will my appointment be? Will there be other brides during my fitting?
Appointments at IDINA are 1 hour long with a 30 min buffer, but rest assured that if we run over, we will happily schedule a second appointment with you to make sure you're taken care of.

If you’re not local to Seattle, let us know in advance so that we can accommodate a longer time with you. 

All IDINA bridal fittings are private. That means you'll have exclusive access to our bridal haven during the duration of your appointment!  

What sample sizes are available to try on ? 
Our sample sizes range from a size 2 to 14, but we have creative ways of fitting up to a size 18. 

What is the price range of your gowns?
Our gowns are made to order and range from $1400 to $8,000, with the majority falling somewhere between $2,000 and $4500.

Do I need to bring anything to my appointment?
Aside from your shining self, we invite you to bring any undergarments (preferably nude!) or shoes that you are considering on wearing for your big day as well as any jewelry or accessories. 

What is the process of purchasing a gown from IDINA Bride? 
Your initial appointment will include a private tailored, one-hour dress up session with our stylist, where you will try on our gown samples along with traditional refreshments. If you fall in love and decide to order a gown, we will take your measurements and place your dress order. At that point, we will require a 60% non-refundable deposit, with the remaining balance due when the dress arrives. Once the gown arrives, you'll come back in for a follow up appointment to pick up your gown and do final inspections. We ask that you pick up your dress within 10 days of being notified. Alternatively, we can have it shipped to you for an additional fee. You will then consult with a seamstress to do any final tweaks i.e: hem the gown and make sure the gown is fit to perfection. Between IDINA Bride and your chosen seamstress, expect to attend at least 5 fittings from start to finish.

How many people can I bring to my appointment? 
Up to 4 guests, trust us on this! As much as we would love to accommodate your full entourage. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your support crew under 4 and for our sake, so that we can comfortably accommodate everyone in our boutique.

Are alterations included with the cost of my gown? 
Alterations are an additional cost and are not included with the purchase of your gown. A couple of our designers do offer made-to-measure gowns with your exact measurement specifications. However even a made-to-measure gown will require additional alteration for a perfectly tailored fit. 

Do you offer in-house alteration services?
We do! We have a tailor who is able to come in to our haven and offer you all of her alteration services by appointment. However you are free to use the seamstress of your choice! Please note, we are not in contractual agreements with our recommended seamstress, nor do we receive any payment from them for your business. Our in-house seamstress operates as a separate business then us, so all alteration related questions and bookings will have to go through her. 

How much should I budget for alterations? 
Our gowns don't typically need much work done to them. Minimal changes can run between $150-$500 on average. However for any major customizations you can expect costs to run upwards of $700-$900. 

What methods of payment do you accept?
We accept all major credit cards and cash. Please note we do not accept checks. Please ensure you have proper identification for credit card orders as we strictly check I.D. for every order. If you have someone else paying for your dress we recommend that they are present for the order. 

What is your return policy?
We do not offer any exchanges or refunds on made-to-order gowns. Made-to-order gowns, accessories and undergarments are all final sale. Once a made-to-order gown is paid for, you are in a contractual agreement to follow through with the gown chosen. Ready-to-wear pieces can be returned within 7 days in unwashed, unworn, and undamaged condition for store credit only if they are not on sale.

What is a trunk show? 
A trunk show is when a designer sends their latest collection to our studio for one weekend only. It's still a private appointment for you in our studio, but with the chance of trying on pieces from the designer showcasing that weekend. This gives you the chance to try on gowns that we don't carry as part of our permanent collection. 

In some cases, there is special pricing available for your first appointment during the show. Check out our Trunk Show page to preview designers heading to IDINA soon! 

Do you offer the designers full collection in store? 
As much as we would love to carry the full collection from each of our lovely designers, our collection is tightly curated for a more focused experience. If we do not carry the gown you are searching for, we may be able to request it. Email us if you'd like to inquire about a gown that we don't permanently carry in our studio: hello@idinabride.com

What is a made-to-measure, made-to-order gown? 
Made-to-measure gowns are ordered in with your specific measurements that we take for you in store. While a made-to-order gown is ordered to the closest numerical size that your measurements fall within. Please note that both types of gown require additional alterations and will also take between 6 to 9 months to get in.